EjectIT.com - Return Policy

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EjectIT.com Customer Service and Return Policy

Since there are only a few situations that would warrant the request for a product return, the following is how EjectIT.com handles each:

Product is defective or not functioning “as advertised” – contact the manufacturer direct. In most cases, they will offer replacement, and sometimes even an upgrade based on product availability. This is the most convenient and consistently successful method of dealing with returns.
Buyer’s remorse or general dissatisfaction – resell, re-gift, or recycle. Since most product purchases on our site are completed at prices below suggested retail, it is likely you will still come out ahead on the transaction.
Incorrect product is received or manufacturer is not responding – contact the EjectIT.com team using our submittal form, which is located here (order number is required on return requests). To save time and expense, and because so many of our products are “one time deals”, please be prepared to accept a refund of your total purchase price. In the event that a product is still available, return shipping charges will be at your expense.
All returns must include the following:

Original packaging (manufacturer's box, styrofoam, plastic bags, etc.)
Original intact UPC barcode. Do not cut out the UPC code (for rebates) until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status.
Original packing slip. Do not mail or dispose of the packing slip (for rebates) until you have examined and tested the product to your satisfaction.
The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, etc.)
Manufacturer documentation (manuals, warranty cards, registration information, etc.)

If returns do not include above stated items, you will be assessed a 20% restocking fee.

If it has been more than fifteen (15) calendar days since your purchase, EjectIT.com will not accept any liability for your purchase.